Your Family, Our Priority
We are an independent family, home care support company based in Hexham and opened in 2024.
Sometimes a cup of tea and a chat can make a world of difference. We can help restore your confidence in remaining independent.
About Us
Providing home care support to West Northumberland and North West County Durham
Tailored Family Support was founded in May 2024 by a Northumberland family — a husband, wife, daughter, and son that have a passion to provide care to your loved ones as we would our own family by delivering high quality care and personalised attention to individuals who wish to continue living in their own homes.
Tailored Family Support is dedicated to providing high quality, personalised care that meets the unique needs of each family.
Our passionate team is committed to making a positive impact on our clients' lives by offering a broad range of services that support and uplift families. We take pride in being a reliable source of assistance and comfort, delivering compassionate and comprehensive care that enhances well-being and quality of life.
With a strong commitment to professionalism, empathy, and integrity, we strive to exceed expectations by delivering tailored support that meets the specific needs of every client.
Our goal is to be a trusted partner in promoting health, independence, and dignity within our communities.
About our Staff
We take great pride in recruiting and training exceptional home care professionals equipped to meet your specific needs throughout west Northumberland and north west County Durham. Through our ongoing program of continuous improvement, we consistently provide our staff with specialist training. It is essential to us that our team members embody our high standards, demonstrating empathy, passion, and dedication in their work while taking pride in delivering the best possible care. Each team member undergoes a rigorous recruitment and induction process, followed by comprehensive mandatory training. We are deeply committed to ongoing education and staying current with the latest advancements in the ever-evolving field of social care.
Caring with a smile
It’s not what we do, but how we do it. All of our services are delivered with a smile. And we all know that a smile can be infectious.
Attentive listening
How do you like things done? Where would you like to go? Listening to your needs, and having conversations with you, helps us make sure we bring you the perfect match.
Qualified Carers
Whether you just need someone to take you for a walk or a to provide attentive complex caring – we, as a home care company can provide a carer that is qualified to meet your needs.
Reach out to us through our contact form, letting us know how we can assist you, and we’ll get back to you as soon as possible!